CB888 Privacy Policy —
Your Data, Handled with Care

01 Introduction

This Privacy Policy explains how CB888 ("we", "us", "the platform") collects, uses, stores, and protects the personal data of players and visitors ("you", "the user") who access the CB888 website, mobile application, or any related services. CB888 is committed to handling your personal data responsibly and transparently.

By registering an account or using any part of the CB888 platform, you acknowledge that you have read and understood this Privacy Policy. This policy forms part of the CB888 Terms and Conditions. If you do not agree with how CB888 handles your data, please do not use the platform.

CB888 may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of this page will be revised. Continued use of CB888 after any update constitutes acceptance of the revised policy. We recommend reviewing this page periodically to stay informed.

02 Data We Collect

CB888 collects personal data in several ways — directly from you when you register or use the platform, automatically through your use of the CB888 website and app, and from third-party service providers where necessary. Here is a breakdown of the categories of data CB888 collects:

CB888 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law or for responsible gaming purposes.

03 How We Use Your Data

CB888 uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. We do not use your data for purposes that are incompatible with the reasons it was originally collected. The main ways CB888 uses your data include:

• Creating and managing your CB888 account, including verifying your identity and age.
• Processing deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer.
• Providing customer support and responding to your enquiries and complaints.
• Detecting and preventing fraud, money laundering, and other prohibited activities on CB888.
• Complying with legal and regulatory obligations applicable to CB888's operations.
• Sending you important account notifications, such as transaction confirmations and security alerts.
• Improving the CB888 platform based on how players use it — for example, identifying which games are most popular or where players encounter issues.
• Sending promotional communications about CB888 bonuses and offers, where you have opted in to receive them.

CB888 will never use your personal data to make automated decisions that have a significant legal or similarly significant effect on you without giving you the opportunity to request human review.

04 Sharing Your Data

CB888 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. However, CB888 may share your data with trusted third parties in the following limited circumstances:

• Payment processors — bKash, Nagad, Rocket, and banking partners receive the minimum data necessary to process your transactions securely.
• Identity verification providers — CB888 uses third-party KYC services to verify your identity and age as required by our compliance obligations.
• IT and platform service providers — companies that help CB888 operate its servers, databases, and technical infrastructure may have limited access to data as part of their service.
• Regulatory and law enforcement authorities — CB888 will disclose personal data to government bodies, regulators, or law enforcement agencies where required to do so by law.
• Fraud prevention agencies — CB888 may share data with fraud prevention organisations to protect the platform and its players from financial crime.

All third parties with whom CB888 shares data are required to handle it securely and in accordance with applicable data protection standards. CB888 does not permit third-party service providers to use your data for their own purposes beyond the specific service they provide to CB888.

05 Payment Data

CB888 takes the security of your financial data extremely seriously. When you make a deposit or request a withdrawal on CB888, your payment details are transmitted using SSL encryption. CB888 does not store full payment credentials such as complete bank account numbers on its own servers.

• CB888 stores only the minimum payment reference data needed to process transactions and handle disputes — for example, the last four digits of a mobile wallet number or a transaction reference ID.
• Full payment credentials are handled directly by CB888's payment processing partners, who operate under their own security standards.
• CB888 will never ask you to share your bKash PIN, Nagad PIN, or bank password with any CB888 staff member. If anyone claiming to be from CB888 asks for this information, do not provide it and report it to support immediately.
• All financial transactions on CB888 are logged for audit and compliance purposes and may be reviewed in the event of a dispute.

06 Cookies & Tracking

CB888 uses cookies and similar tracking technologies to improve your experience on the platform, keep you logged in, and understand how players use the site. A cookie is a small text file stored on your device when you visit CB888.

• Essential cookies — required for the CB888 platform to function. These cannot be disabled. They handle things like keeping you logged in and remembering your session preferences.
• Analytics cookies — help CB888 understand how players navigate the platform, which pages are most visited, and where improvements can be made. This data is aggregated and anonymised.
• Functional cookies — remember your preferences on CB888, such as your preferred language or display settings, to personalise your experience.
• Security cookies — used by CB888 to detect and prevent fraudulent activity, including identifying unusual login patterns or suspicious device behaviour.

You can manage or disable non-essential cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the CB888 platform. CB888 does not use third-party advertising cookies or cross-site tracking technologies.

07 Data Retention

CB888 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account data — retained for the duration of your active CB888 account, plus a minimum of 5 years after account closure to comply with anti-money laundering regulations.
• Transaction records — financial transaction data is retained for a minimum of 5 years from the date of the transaction.
• Support communications — chat logs and email correspondence are retained for up to 3 years from the date of the interaction.
• Technical and usage data — anonymised usage data may be retained indefinitely for platform analytics. Identifiable technical data such as IP logs is retained for up to 12 months.
• Verification documents — identity documents submitted for KYC verification are retained for the period required by applicable law, typically 5 years after account closure.

When your data is no longer required, CB888 will securely delete or anonymise it. You may request early deletion of your data by contacting support, subject to CB888's legal retention obligations.

08 Security Measures

CB888 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and CB888 servers.
• Encrypted storage of sensitive data including passwords and payment references.
• Two-factor authentication options for CB888 account login.
• Regular security audits and penetration testing of the CB888 platform.
• Strict access controls — CB888 staff can only access player data on a need-to-know basis.
• Automated monitoring systems that detect and flag unusual account activity in real time.

While CB888 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password for your CB888 account and never share your login credentials with anyone.

09 Your Rights

As a CB888 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact CB888 support at [email protected]. CB888 will respond to all valid requests within 30 days.

• Right of access — you can request a copy of the personal data CB888 holds about you.
• Right to rectification — if any of your personal data held by CB888 is inaccurate or incomplete, you can request that it be corrected.
• Right to erasure — you can request that CB888 delete your personal data, subject to legal retention requirements.
• Right to restrict processing — in certain circumstances, you can ask CB888 to limit how it uses your data while a dispute or review is ongoing.
• Right to data portability — you can request a copy of your data in a structured, machine-readable format.
• Right to object — you can object to CB888 processing your data for direct marketing purposes at any time. You can also opt out of promotional emails by clicking the unsubscribe link in any CB888 marketing email.

CB888 will not charge a fee for handling data rights requests in most cases. If a request is clearly unfounded or excessive, CB888 reserves the right to charge a reasonable administrative fee or decline the request, with written explanation.

10 Minors & Age Policy

CB888 does not knowingly collect personal data from anyone under the age of 18. The CB888 platform is strictly for adults. If CB888 discovers that personal data has been collected from a minor, that data will be deleted immediately and the associated account will be closed.

If you are a parent or guardian and believe that a minor has registered on CB888 or provided personal data to the platform, please contact CB888 support at [email protected] immediately. CB888 takes underage access extremely seriously and will act promptly on any such report.

For more information on CB888's approach to protecting younger people, please visit the Responsible Gaming page.

11 Policy Updates

CB888 may update this Privacy Policy from time to time to reflect changes in the platform, applicable law, or industry best practices. When significant changes are made, CB888 will notify registered players via email or an in-platform notification where reasonably practicable.

The "Last Updated" date at the top of this page will always reflect when the most recent changes were made. CB888 recommends that you review this Privacy Policy periodically. Your continued use of CB888 after any update constitutes your acceptance of the revised policy.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how CB888 handles your personal data, please get in touch with the CB888 data team:

• Email: [email protected]
• Live Chat: Available 24/7 via the CB888 website and mobile app.
• Response Time: CB888 aims to respond to all privacy-related enquiries within 30 days.

For questions about your account terms, please visit the Terms and Conditions page. For responsible gaming support, visit the Responsible Gaming page. For general questions, the FAQ page is a good starting point.